CloudCall unknown

Use conversations to grow your business
4.3 
Rating
30 votes
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The unrivaled CRM integration of CloudCall unifies your interactions, improves data quality, boosts efficiency, and records all talks. Their integration allows you to work smarter rather than harder, which saves you time and money. They created easy features in their integrations to help you get the most out of your CRM. You can increase your efficiency with CloudCall by making calls with a single click from your CRM or business software. Uploading prepared contact lists into the dialer can help you increase your calling activity. This will automatically dial through the list, allowing you to spend more time talking to your contacts. Local Presence, which allows you to dynamically show a number that is local to the area you are calling, improves pick-up and connection rates. With a single click, you can even leave a pre-recorded voicemail. You\'ll be able to leave well-composed messages with up to 5 pre-recorded messages, boosting the possibility that your contacts will call back. With CloudCall, you get all of this and more.

Review summary

Features

  • Integrates well with CRM for easy call logging and note taking
  • Provides clear call quality and reliable connectivity for business calls
  • Offers a userfriendly interface for making and managing calls

How It’s Used

  • Occasional slow customer service response times
  • Limited administrative options compared to other telephony services
  • Mobile app integration with desktop version could be improved

Plans & Pricing

Pro Edition

Others

CRM Integration: Additional Fees
Softphone
Inbound Calls: Unlimited
Dedicated Direct Line Number
Follow Me - Call Forwarding
VoiceMail2Email
Group Pick Up (696)
Agent Logon/Hot Desking
Sip Forking
Multiple Device Registration (BYOD)
Call Recording
Call Recording Storage: 6 Months
Outbound ID
Chrome Browser Interface
Agent Presence
Monitor/ Whisper/ Barge
Auto Call Distribution
Call Disposition & Notes
SMS Existing Number
SMS Bundle Options
SMS Templates
SMS Reporting
Message - CRM Sync
Historical Message Search
CloudCall Go! Mobile App

Advanced Edition

Others

Call Recording Storage: 12 Months
Queue Callback
Local Presence
Outbound Display DDIs Pack
In-Call Consent
Power Dialler
Voicemail Drop

Comments

4.3
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